•Designed interactive and responsive prototypes in Figma for a B2B SaaS product, facilitating user testing and validation of key features across devices

•Developed style guide documents for quick reference achieving consistent application of the brand across product offerings

•Planned and conducted design workshops capturing complex problems faced by primary stakeholders leading to effective, user-focused designs

•Sought and incorporated critical feedback on early stage designs from product team members and domain experts leading to more effective solutions and eliminating costs of later-stage rework

•Aligned newly acquired tech with the company’s brand and interaction standards targeting a consistent experience across platform and reduced learning curve for new features

•Captured requirements of domain- and context- specific workflows through contextual user interviews to design effectively for user goal completion

•Wrote new development tickets in Jira including design specifications and acceptance criteria for clear communication of requirements to developers

•Collaborated with cross-functional team including front-end, back-end, and QA engineers identifying technical constraints of design items to ensure feasible design outputs and to estimate development effort for sprint planning

•Acted as primary point of contact for key clients, addressing their concerns promptly and effectively to build high-quality relationships resulting in ongoing collaboration during development of new features and offerings